Terms & Conditions
SHIPPING: All PacknWood stock is shipped at Buyer's risk and expense FOB from our warehouses in Bergen County New Jersey and Sparks Nevada. We charge for packing materials at our cost. Unless given specific instructions we will ship by the method we think best. Shipping schedule may vary 3-5 working days prior to or after designated ship date. Shipping in the USA may vary between 1 to 7 business days.
RESTRICTION OF SALE: PACKNWOOD has the right to set minimum order quantity based on geographical location, prices, and volumes. All orders are subject to approval by PACKNWOOD and orders shall be honored only upon stock availability.
Ordering/Shipping (International): Minimum order quantity of USD 1500 for shipping outside the USA. International orders are transacted via wire transfer or credit card. Wire transfers incur a $30 fee if the net order value is under USD2000. Shipments are retained until payment is confirmed.
CANCELLATIONS: Any cancellation or reduction by customer in quantity ordered must be made in writing. Orders for stock cancelled in whole or in part will be billed a 25% cancellation. Orders cannot be cancelled after preparation for shipment. Orders may be cancelled by PACKNWOOD due to late payments or shortage of stock.
RETURNS: PACKNWOOD has NO RETURN POLICY. Our stock cannot be returned without the express written permission of PACKNWOOD.
NON-GUARANTEE: Due to variance in raw materials, the products described can vary in sizes, colors or shapes from one case to another or in the same case.
CONTINGENCIES: We reserve the right to prorate or cancel any order, in whole or in part, because of: strikes, labor shortages, fire, frost, flood, drought, disease, casualty, errors in count, spoilage, or other circumstances beyond our control.
TAXES: Any taxes arising from the purchase, use or resale of the goods, such as sales tax, or any other local tax, are the responsibility of the Buyer.
LIMITATION OF LIABILITY: PACKNWOOD maximum liability, whether contractual or for negligence or otherwise, is limited in amount to the amount paid to FIRST PACK LLC for the purchase of the stock under all circumstances and regardless of the nature, cause or extent of the loss.
HEALTH AND SAFETY DISCLAIMER: Certain products within our offering have properties that make them potentially unsafe if misused. You must, upon receipt of any product from our read carefully any safety warnings and follow clearly any guidelines on how to use the product. If you are in any doubt about the use of the product, the meaning of any warnings, or whether your intended use of the product is safe, we urge you to contact the PACKNWOOD for clarification prior to use. PACKNWOOD will not be held responsible for any negligent use or misuse of products purchased from PACKNWOOD or other reseller. If no instructions are issued and you have a query about how to use the product you are purchasing, we request that you consult PACKNWOOD.
Method & Terms of Payment: We accept VISA, MasterCard, Discover and American Express. Credit card payment online are secure. Wire Transfer are also accepted. For credit, call A PACKNWOOD officer.
RECEIVING & ACCEPTANCE: All shipments should be immediately and carefully unpacked and inspected on arrival and then placed in proper storage. Any problems with the condition or quality or quantity of goods received should be brought to our attention immediately.
CLAIMS: Claims for any cause must be made in writing within 5 days after arrival of goods, which period of time is expressly agreed to be reasonable. If Buyer does not give such notice, Buyer agrees to have irrevocably and unconditionally accepted the goods. PACKNWOOD furthermore will not consider any claim after the stock has been processed, improperly stored, or otherwise treated, modified or used in any way. Claims for losses while goods are in transit must be filed by the Buyer directly with the carrier.
SEVERABILITY: In the event that any part of these terms and conditions of sale is held to be illegal or unenforceable in any jurisdiction, the other parts shall nonetheless remain in full force and effect.
These terms and conditions of sale may not be changed or amended except by written agreement signed by an officer of PACKNWOOD. By acceptance of the stock, the buyer acknowledges that the limitations and disclaimers herein described are the conditions of sale and that they constitute the entire agreement between buyer and seller.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
PacknWood may collect and use Users personal information for the following purposes:
- - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
- - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- - To improve our Site
We may use feedback you provide to improve our products and services.
- - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
- - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
213 W 35th Street, 14th Floor New York, NY 10001, USA
201 604 3840
This document was last updated on September 23, 2016